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[My Account] How do I delete my Shopee account?

English | Bahasa Malaysia

To delete your Shopee account, follow these steps using the Shopee App:

 

  1. Go to the "Me" tab within the Shopee App.
  2. Select the ⚙️ icon.
  3. Choose "Request Account Deletion."
  4. Confirm by clicking "OK."
  5. Proceed with the deletion process.
  6. Enter the Verification Code sent to you via SMS.
  7. Click "Next."
  8. Select the reason for account deletion.
  9. Enter your Email Address.
  10. Check the "Terms & Conditions" checkbox.
  11. Finally, click "Submit."

 

 

G0026-Item-1-Requesting for account deletion via Shopee App

 

 

 Please be aware of the following important notes:

 

⚠️ Account deletion is permanent and irreversible. Once your account is deleted, you won't be able to log in or access your account history.

 

⚠️ Account deletion requests are subject to approval. To increase the likelihood of approval, ensure your account meets the necessary criteria for deletion. Familiarize yourself with the reasons for rejection of account deletion requests to prepare your account accordingly.

 

⚠️ Shopee reserves the right to reject any future account creation requests from you after your account has been deleted.

 

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